Veken 95oz2.8L Pet Fountain, Automatic Cat Water Fountain Dog Water Dispenser With Replacement Filters For Cats, Dogs, Multiple Pets Blue, Plastic

Why is the water not flowing when I turn on my brand-new fountain? We have added an EVA sponge protection pad above the motor to protect it during shipping. Please remove it before you start installing and using the fountain, otherwise, the pad will block the water from coming out of your fountain. How often should I be replacing my Veken pet fountain filters? The charcoal filter and the square sponge filter should be changed every 2 to 3 weeks, depending on the number of pets using the fountain. Having more pets using the fountain, will mean that you’ll have to replace your filters more frequently. Why am I finding small black particles in my pet’s water? Those are charcoal dust particles. How often should I clean my Veken pet fountain? We recommend the fountain is cleaned every two weeks, or weekly in locations with hard water. This ensures safety by preventing any risk of electric shock or leaks, giving you peace of mind. With fewer parts to worry about, maintenance is simple, and you won’t have to deal with pump-related issues. Quiet Operation Under 35dB: The dog water fountain runs quietly, with very little noise from the machine or water flow. It’s energy-efficient and won’t disturb your home’s peace and quiet. Advanced 5-Stage Filtration: Our fountain features a 5-stage filtration system with upgraded materials, including silver, composite scale inhibitors, and activated carbon. This combination ensures your pet has fresh and pure water for up to 3 weeks. Choose between a gentle flow or a more dynamic stream, depending on what works best for your pet. It helps keep your space clean and free from messes.